1. • Within UAE:

     • Free shipping is available for orders of 3000 AED or above within the UAE.
     • For orders below 3000 AED, shipping costs will be applied based on the delivery location.

   • Outside UAE:

     • We will send your product to the cargo for free.
     • All additional shipping costs and taxes will be borne by the customer.

At SuperDK Japan, we prioritize your satisfaction by offering premium quality auto parts. Please carefully review our return policy:

1. Errors on Our Side:

   • If we have made an error with your order, you may return the unused product within 7 days of receipt.
   • The product must be in its original condition, unused, and with all original packaging.
   • We will cover all shipping and handling costs for such returns.

2. Customer Errors:

   • If you need to return a product due to your error, you must do so within 7 days of receiving the shipment.
   • The product must be unused and in its original packaging.
   • All shipping expenses and any applicable taxes will be the responsibility of the customer.

3. Return Process:

   • Before returning any product, please contact our customer service team to discuss the issue and obtain the necessary documentation.
   • Returns will not be accepted without prior discussion and proper documentation.

1. Refunds:
   • We do not offer refunds. However, exchanges are possible under the following conditions:
   • The product must be unused, in its original packaging, and the exchange request must be made within 7 days of receiving the product.
   • The customer will be responsible for all shipping and taxation costs associated with the exchange.